Enterprise 2.0 is essentially the application of Web 2.0 technology to the information systems within a company. Using Web 2.0 technology, companies can allow employees to communicate more efficiently with each other while allowing management to keep information from different projects organized.(1) There are many benefits to utilizing this type of system within a company, including the use of Blogs, Community Networks and Employee Profiles.
These systems are helpful in collaborative efforts between groups of employees. Having workers share their work in a community platform within a company allows them to see the progress of their coworkers, give feedback and share with as little redundancy as possible. The use of these systems also allows for new employees to integrate into companies more quickly, minimizing the time it takes them to process into all of the company systems by having their information linked.(2) Beyond internal use, the implementation of these social network systems to efforts between clients and partners can increase efficiency. People who may not be working in the same office can work on the same documents and projects from anywhere in the world. Rather than giving constant updates over the phone or having multiple versions of the same document sent over email, causing a lot of confusion, people can see the progress as it is happening and know each others status.(3) The use of Wiki pages can assure that all people using common information are current and that anyone can edit information to help collaboration.
1. http://en.wikipedia.org/wiki/Enterprise_2.0
2. http://socialmedia.mit.edu/enterprise-2-0-and-new-hire-integration/
3. https://confluence.delhi.edu/download/attachments/268/AIIM+Enterprise+2.pdf
Isn't this interesting how people can work on projects with co-workers and give feedback and not even have to be in the same time zone. Anyone at anytime can connect with co-workers to execute a task with web 2.0 and enterprise 2.0. I wonder if eventually everyone will be able to "work from home" with more use of these applications. A friend of mine works for cisco systems and is in product development and he said that with new systems coming out for businesses it is said to greatly reduce business travel because the technology and interaction will be so advanced.
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